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95%

With a 95% satisfaction rate, we take pride in consistently meeting and exceeding our customers' expectations.

500+

Successfully completed over 500 projects, delivering exceptional results in the eyewear industry.

75%

75% of our clients return to us, showcasing their trust and satisfaction with our services.

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Frequently Asked Questions

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1. What types of eyewear does Aviator offer?

At Aviator, we pride ourselves on offering a diverse range of eyewear to cater to various styles and needs. Our collection includes prescription glasses, sunglasses, and fashion eyewear. Each product is designed with quality materials and innovative technology to ensure durability and comfort. Whether you are looking for classic aviators, trendy oversized frames, or sporty sunglasses, we have something for everyone. Our goal is to provide eyewear that not only enhances your vision but also complements your personal style.

2. How do I choose the right pair of glasses for my face shape?

Choosing the right pair of glasses can significantly enhance your appearance. To find the perfect fit, consider your face shape: oval, round, square, or heart-shaped. For oval faces, most frame shapes work well, while round faces benefit from angular frames that add definition. Square faces look great with round or oval frames that soften their features, and heart-shaped faces can opt for frames that are wider at the bottom. At Aviator, our knowledgeable staff is always available to assist you in selecting frames that suit your face shape and personal style.

3. Can I return or exchange my eyewear if I’m not satisfied?

Yes, at Aviator, customer satisfaction is our top priority. We offer a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you can return or exchange your eyewear within 30 days of receiving your order. The items must be in their original condition and packaging. To initiate a return or exchange, simply contact our customer service team, and they will guide you through the process. We want you to love your eyewear, and we are here to ensure you have a positive shopping experience.

4. How do I care for my glasses to ensure their longevity?

Proper care for your eyewear is essential to maintain their quality and longevity. We recommend cleaning your glasses regularly with a microfiber cloth and a gentle lens cleaner to avoid scratches. Avoid using paper towels or clothing, as they can damage the lenses. When not in use, store your glasses in a protective case to prevent accidental damage. Additionally, be mindful of exposing your eyewear to extreme temperatures or harsh chemicals, as these can affect the frame and lens integrity. Following these care tips will help keep your Aviator glasses looking great for years to come.

5. Do you offer prescription lenses, and how does the process work?

Yes, Aviator offers prescription lenses for our eyewear. To order prescription glasses, you will need a valid prescription from your eye care professional. You can provide your prescription details during the checkout process on our website. We offer a variety of lens options, including single vision, bifocal, and progressive lenses, as well as various coatings such as anti-reflective and blue light blocking. Once we receive your order, our team will carefully craft your lenses to ensure they meet your specific vision needs. We strive to deliver high-quality prescription eyewear that combines functionality with style.

6. What should I do if my glasses are damaged or need adjustments?

If your Aviator glasses are damaged or require adjustments, we are here to help. For minor adjustments, such as tightening screws or adjusting the fit, you can visit any of our retail locations, where our staff will assist you. If your glasses are damaged beyond simple repairs, please contact our customer service team for guidance on the next steps. Depending on the situation, we may offer repair services or a replacement. Our goal is to ensure that you are satisfied with your eyewear and that they remain comfortable and functional.